The Alameda-Contra Costa Medical Association (ACCMA) is a non-profit, private organization of physicians dedicated to maintaining quality medical care and good physician-patient relationships. If you are dissatisfied with treatment you received by a member of our association, we offer a dispute resolution process by which you can bring your complaint before a committee of qualified physicians. Complaints range from charges of ethical misconduct to fee disputes. A committee reviews the complaint and the physician's response, and tries to determine whether the physician acted within the standard of care and the standard of practice.
ACCMA Mediation Process Patients who wish to utilize the ACCMA's mediation services should follow these steps:
PLEASE NOTE:
The Medical Board of California (MBC) is responsible for reviewing and investigating complaints about, and disciplining allopathic physicians and surgeons (licensees holding an MD degree). Complaints to the Medical Board of California may be submitted by mail at:
Medical Board of California Central Complaint Unit 2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 (916) 263-2382 Or online at https://mbc.ca.gov/Consumers/File-a-Complaint/complaint-process.aspx
The Osteopathic Medical Board of California is responsible for reviewing and investigating complaints about, and disciplining osteopathic physicians and surgeons (licensees holding a DO degree). Complaints to the Osteopathic Medical Board of California may be submitted by mail at:
Osteopathic Medical Board of California 1300 National Drive Suite 150 Sacramento, CA 95834-1991 (916) 928-8390 Or online at http://www.ombc.ca.gov/forms_pubs/complaints.shtml