Change Healthcare Cyberattack

On Feb. 21, 2024, Change Healthcare, a subsidiary of the UnitedHealth Group (UHG) Optum unit, experienced a cyber-attack that resulted in nationwide outages affecting payors, physician practices and other providers and pharmacies. The outage has caused interruption of numerous administrative and billing processes, including electronic claims submission, provider payments, pharmacies, prior authorizations, payor chart retrieval, etc. Below are several resources that aid you in understanding the impact on your practice and next steps: