This seminar trains staff in customer service, telephone and patient relations that are essential to a successful medical practice. 3 locations: Oakland, Concord, Fremont.

Part 1 of a 3-part hands-on workshop series.  This session focuses on Finance, including accounts receivable, benchmarking, ratios and much more.

Please join your colleagues from around the East Bay for the ACCMA Annual Meeting. Friday, Nov. 12 at 7:00 pm at the Claremont Hotel in Berkeley. 

Part 2 of a 3-part hands-on workshop series.  This session focuses on Operations, including quality improvement, improved efficiency, marketing techniques and risk management.

Part 3 of a 3-part hands-on workshop.  This session focuses on Personnel Management, including labor law, hiring and firing, and motivation and management skills.